Privacy policy.

@ Inclusv Hair ABN 36 687 468 317 (Inclusv Hair, we, us) is committed to protecting the information about you that we collect, store, and use when you provide it to us on our website:
https://www.inclusvhair.com/
(Site).

We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
By accessing the Site, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Personal Information Collection and Use

Inclusv Hair collects personally identifiable information about you, including but not limited to:

  • Your name;

  • Your contact information, including email address; and

  • Payment details.

What We Do with Your Personal Information

We collect, hold, and use your personal information for the following purposes:

  • Assisting us in providing services to you;

  • Contacting you or responding to your queries;

  • Tailoring your experience of the Site and our communications with you;

  • Advertising our services and the Site;

  • Internal administrative, marketing, and planning requirements;

  • Compiling and reporting statistics with all relevant personal and/or proprietary information de-identified; and

  • For purposes expressly permitted under any agreement with you.

Disclosure of Personal Information

We do not disclose personal information about you publicly or to third parties unless it is authorized or required by law or as otherwise outlined in this Privacy Policy.

From time to time, we may disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, such as for billing, marketing and promotion, user experience research and surveys, Site hosting, support, and maintenance. We will only disclose your information to the extent required for the third party to provide services contracted to us so that we may better serve you.

Your personal information will never be sold to any third party.

Personal information that we collect from you will be stored in servers located in Australia.

Site User Tracking Experience

We may use tracking software to review and improve your experience on our Site.

In particular, we may use Google Analytics Advertising products, such as Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics collects data about our site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt-out of Google Analytics data collection, you may do so on Google’s Site at:
https://tools.google.com/dlpage/gaoptout/

We use cookies for authentication purposes and to tailor the Site to your preferences. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

We may use local storage objects (LSOs) such as HTML5 to store content information and preferences.

Social Media Features

The Site includes social media features, such as Facebook, Instagram, and Pinterest buttons. These features may collect your IP address, the page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by third parties, and your interactions with these features are governed by the privacy policy of the company providing them.

Protecting and Maintaining Personal Information

We take all reasonable steps to protect the information we hold about you from unauthorized access, use, and disclosure. However, we cannot guarantee that our systems and stored data will be completely free from third-party interception or corruption.

Some parts of the Site are not protected by encryption to safeguard information you send from your computer to us over the internet. Further, no method of transmission over the internet or method of electronic storage is 100% secure. In light of this, we cannot ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit this information at your own risk.

If you use our Site to link to another site, we encourage you to review their terms and conditions of use, privacy policies, and security statements before disclosing any of your personal information on those sites.

Accessing Personal Information

It is your responsibility to advise us of any changes to your personal information to ensure our records remain accurate and up to date. If you wish to access the information we hold about you, or make a request to have your details changed, please email us at:
contact@inclusvhair.com

If you do not want us to use your personal information in a particular manner or at all, please let us know. We will do our best to comply with your request, subject to our obligations at law.

If You Have Concerns

If you have any concerns about how we handle your personal information or require further information, please contact us at:
contact@inclusvhair.com

This document represents our Privacy Policy as of March 2025. We may change this document from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a prominent notice on this Site before the change becomes effective. We encourage you to regularly review this statement to stay informed of any updates.